Last updated: October 31, 2023

This privacy policy describes how Ghilli AG (hereinafter referred to as “we”, “us” or “our”) collects, uses and discloses information from you when you visit our website www.ghilli.ch (hereinafter “Website”) and our Use services.

1. Information we collect

1.1. Personal Information: When you visit our website or use our services, we may collect personal information from you, such as your name, email address, shipping address, payment information and other information that you voluntarily provide to us.

1.2. Information automatically collected: We may automatically collect certain information about your visit to our website, including your IP address, browser, device type and your activities on our website, to improve your experience and optimize our services.

2. How we use your information

We use the information you provide for the following purposes:

2.1. Order Processing: To process your orders,

2.2. Ship products and process your payments.

2.3. Customer Service: To respond to your inquiries, consider your feedback and provide you with support.

2.4 Marketing: To send you information about our products, offers and promotions, if you have agreed to this. You can withdraw your consent at any time.

3. Sharing Your Information

We may disclose your information in the following cases:

3.1. Service Providers: We may engage third party service providers to perform certain tasks on our behalf, such as payment processing or shipping. These service providers have access to your personal information, but only to the extent necessary to perform their functions.

3.2. Legal Requirements: We may disclose your information if we are required to do so by law or if we believe in good faith that disclosure is necessary to protect the rights, property or safety of Ghilli AG, our customers or third parties.

3. Your Rights and Options

You have the right:

4.1. Access: Access and request a copy of your personal information.

Rectification: To request correction of your personal information if it is inaccurate or incomplete.

Deletion: To request the deletion of your personal information if it is no longer needed or has been processed unlawfully.

4.4. Objection: To object to the processing of your personal information for legitimate reasons.

5. Contact us

If you have any questions, concerns or complaints regarding this Privacy Policy or would like to exercise your rights, please contact us at:

hello@ghilli.ch

6. Changes to this Privacy Policy

We may update this privacy policy at any time. The latest version will be posted on our website and the last updated date will be indicated at the top of the page. Please review this Privacy Policy periodically to be aware of any changes. Your continued use of our website and services following the posting of changes to this policy will constitute your acceptance of those changes.